All solutions are custom designed representing the capabilities the customer desires the solution to contain and can be fully integrated into legacy systems. 

1. Recordation and categorization of site status issues

 Urgent
 Power Failure
 Door Alarm
 High/Low Temperature Alarm
 No Communications
 Side Marker Failure
 NOTAM
 Beacon/Strobe Failure
 Routine
  All other issues

2. Site information database

 FAA required information
 FCC required information
  Emergency information
 Site equipment tracking
  Equipment and maintenance vendor information
 Site utility vendor information

3. Site Manager notifications

  Notice of problem issuance via email
 Automatic notice of problem updates via email
 Issue escalation notification via email

4. Site Specific NOTAM tracking

  Notice of Violation prevention
 Full FAA notice of reportable issues

5. Ticket escalations

 72 hour NOTAM expiration automated notification
 Supervisor notification based on ticket type and age

6. Required quarterly inspection scheduling and documentation

 Evaluation of site to meet FAA/FCC regulations

7. Reporting

 Ad Hoc Daily, Weekly, Monthly, Quarterly
  Statistics by type of problem
 MTTR Reports based on region, tower type, problem type

8. Web access

 Problem submission via Internet
 Problem update via Internet
 Trouble ticket tracking via Internet
 Full database accessibility

9. Permissions and security restrictions

 Filed level permission restrictions
 Ability to restrict records to only those who need them

10. Calendar and manager scheduling tool

  Ability to automatically reassign tickets to alternate site manager
  Vacation and on-call scheduling.

Specific Integration’s site monitoring tool integrates into network management software to provide automated, real time response customized to your company’s standard operating proceeds and methods and procedures. Have the rules followed every time an event occurs. This saves time and money.